ITSI exposes a comprehensive REST API under /servicesNS/nobody/SA-ITOA/itoa_interface/ that allows programmatic management of services, KPIs, entities, Glass Tables, and Notable Events. This enables automation at enterprise scale.
Common REST API use cases include: bulk entity creation from a CMDB export, programmatic service provisioning when new applications are deployed, automated KPI threshold tuning based on environment changes, and integration with CI/CD pipelines to create ITSI services for newly deployed microservices.